ITS System Owner - Global & Digital Platforms - Mechelen, BE

Job description

Pleased to meet you, we are Galapagos, a dynamic fast growing Biotech company with offices in Europe in Belgium (Mechelen), France (Romainville), the Netherlands (Leiden), Basel (Switzerland) and in Boston (US).

We are in the business of changing lives. In our quest to discover and develop life-improving medicines we go where no one has ever gone before. In every challenge we face, we see new opportunities. We want to challenge the impossible. We need thought leaders and rapid thinkers, entrepreneurs in spirit and status quo-fighters. Collaborative innovators and perseverant idealists. We need the best-in-class. In other words, we need you.


We are looking for an ITS System Owner - Global & Digital Platforms - Mechelen, BE

Scope of the job

The ITS System Owner is accountable for various global and cross-departmental technology platforms during the system`s life cycle: from the start of the project until retirement of the system. The impactful role is instrumental to position IT as a business-oriented and value-adding organization.

At this moment, but not limited to, the following systems & platforms are in the scope of this system owner: Digital workplace, Document exchange, Mobile applications & Hyperautomation.

You will work alongside 4 other system owners in charge of other applications in the Global & Digital platforms unit and report to the G&DP unit lead.


In this role, you will:

  • Take operational ownership over the implementation & maintenance of various technology programs globally and ensure the systems stays in a stable, governed, validated and/or qualified state during the system’s lifecycle.
  • Ensure system support the business processes and meets business requirements as set by the business process owners and companies’ security, data integrity, data privacy, availability, maintainability, and regulatory requirements.
  • Suggest and support system improvements where possible: Pro-actively plan and coordinate system changes and related releases.
  • Align with Unit Lead and Business Partner on budget, resources, timelines and system licenses.
  • Manage interfaces & integrations between the in-scope solutions & other systems.
  • Ensure (service level) agreements with related External Service Providers and manage relation with vendors regarding technical aspects.
  • Support Quality Management during inspections, audit and CAPA follow-up.

Job requirements

Who are you?

  • A Bachelor or Master degree in Information Technology or an equivalent combination of education and experience.
  • At least 3 years of experience working in support of enterprise-wide systems with implementation and operations support experience
  • Proven ability to manage priorities in a consultative, collaborative and team-oriented style where the path forward is not always clear at the outset and use good judgment in stressful situations
  • Possess solid project & service management skills
  • Manage expectations well and work effectively with others


What’s in it for you ?

You will be part of a fast growing and amazing company. As ‘make-it-happener’ you will get all the support you need to make your job successful. At Galapagos we aim to recruit the best people, who stand out among their peers, with integrity and excellent interpersonal and organizational skills. Our employees are the strength behind Galapagos, a highly motivated team, eager to maintain Galapagos’ leading position and achieve breakthroughs in pharmaceutical research. Galapagos offers a competitive remuneration package and a dynamic work environment.


We are Galapagos : together we can make it happen…!