International Insights Lead - remote position

Job description

Pleased to meet you, we are Galapagos, a dynamic fast growing Biotech company with offices in Europe in Belgium (Mechelen), France (Romainville), the Netherlands (Leiden), Switzerland (Basel), UK (London), Spain (Madrid), Italy (Milan), the Nordics (Den/Swe/Fin/Nor) and in the US (Boston).

We are in the business of changing lives. In our quest to discover and develop life-improving medicines we go where no one has ever gone before. In every challenge we face, we see new opportunities. We want to challenge the impossible. We need thought leaders and rapid thinkers, entrepreneurs in spirit and status quo-fighters. Collaborative innovators and perseverant idealists. We need the best. In other words, we need you.

We are looking for an International Insights Lead to join our International Commercial Enablement Team

This position can be based in any of our European locations. 

Scope of the job

Create and execute global Insights Generation Plans in close collaboration with cross functional teams and aggregate data from different sources to deliver actionable insights and optimize business decision making

You are responsible for leading and delivering insights projects through various channels, using state of the art methodologies that allow data to be translated into actionable insights, supporting cross functional teams and senior management to understand customer needs and optimize strategy. In addition, you are responsible for leading global competitive intelligence efforts.


  • Being a strategic thought-partner to the brand team by leading the design, planning & execution of strategic insights generation plans to inform brand strategy
  • Providing deep subject matter expertise to the business including methods to gather insights on continues basis, methodologies for predictive analytics as well as different approaches for qualitative and quantitative research
  • Partner with colleagues in Marketing, Medical, Forecasting & Analytics, IT and Digital to ensure effective pull through of market insights driving product forecasts, brand- and MCM strategy
  • Lead the International Insight Team
  • Use agile methodology to plan, design and run pilots allowing rapid measure of impact and adaptation

Job requirements

Who are you

  • 8+ years’ experience in leading customer insights in pharma, including global/ International scope (especially EU markets)
  • Experience in working across the whole lifecycle of the products (from early research through commercialization) is a must
  • Experience in successfully leading a commercial team operating in international markets is preferred
  • Experience with competitive intelligence would be valuable
  • Track-record of research that has driven actionable change and a positive impact on business and customer satisfaction
  • Proven track-record of delivering customer journey projects that identified areas where to add differentiating value
  • Expertise in a broad range of qualitative / quantitative research methodologies, research, and tools
  • Demonstrated ability to aggregate data from different sources and communicate complex issues with clarity
  • Thrives in a dynamic environment and operates with confidence in ambiguous situations
  • Able to set priorities, develop and manage multiple projects and timelines simultaneously
  • Operates on both strategic and operational level
  • Proficiency in English is a must. Any additional European language is a plus

What’s in it for you ?

You will be part of a fast growing and amazing company.  As ‘make-it-happener’ you will get all the support you need to make your job successful.  At Galapagos we aim to recruit the best people, who stand out among their peers, with integrity and excellent interpersonal and organizational skills. Our employees are the strength behind Galapagos, a highly motivated team, eager to maintain Galapagos’ leading position and achieve breakthroughs in pharmaceutical research. Galapagos offers a competitive remuneration package and a dynamic work environment.


We are Galapagos : together we can make it happen…!