Pleased to meet you, we are Galapagos, a dynamic fast growing Biotech company with offices in Europe in Belgium (Mechelen), France (Romainville), the Netherlands (Leiden), Basel (Switzerland), Italy, Spain, Germany, UK and in the US (Boston).
We’re in the business of changing lives. In our quest to discover and develop life-improving medicines we go where no one has ever gone before. In every challenge we face, we see new opportunities. We want to challenge the impossible. We need thought leaders and rapid thinkers, entrepreneurs in spirit and status quo-fighters. Collaborative innovators and perseverant idealists. We need the best-in-class. In other words, we need you.
We are looking for a Customer Service Officer Italy & Spain - Mechelen,BE
Scope of the job
Galapagos is launching new medicinal products to the market. The Supply Chain Department ranges from the sourcing of the products to the delivery of our products to our customers based in the Benelux, France, Spain and Italy. In this role, you will be the first point of contact for our customers with a focus on Italy and Spain, supporting them in ordering products, ensuring proper delivery of goods and handle customers’ requests for an excellent customer experience.
The primary accountabilities in this role are:
Who are you ?
You are a Customer Service Professional with proven experience in this field, more specifically:
What’s in it for you ?
You will be part of a fast growing and amazing company. As ‘make-it-happener’ you will get all the support you need to make your job successful. At Galapagos we aim to recruit the best people, who stand out among their peers, with integrity and excellent interpersonal and organizational skills. Our employees are the strength behind Galapagos, a highly motivated team, eager to maintain Galapagos’ leading position and achieve breakthroughs in pharmaceutical research. Galapagos offers a competitive remuneration package and a dynamic work environment.
We are Galapagos : together we can make it happen…!