Pleased to meet you, we are Galapagos, a dynamic fast growing Biotech company with offices in Europe in Belgium (Mechelen), the Netherlands (Leiden), Germany (Munich), France (Romainville / Paris), Switzerland (Basel), UK (London), Italy (Milan), Spain (Madrid), the Nordics, Austria (Vienna) and in US (Boston).
We’re in the business of changing lives. In our quest to discover and develop life-improving medicines we go where no one has ever gone before. In every challenge we face, we see new opportunities. We want to challenge the impossible. We need thought leaders and rapid thinkers, entrepreneurs in spirit and status quo-fighters. Collaborative innovators and perseverant idealists. We need the best-in-class. In other words, we need you: The ‘make-it-happeners’.
We are looking for a Customer Excellence Specialist – Italy
Scope of the job:
The Customer Excellence Specialist reports to the Customer Insights & Engagement Lead and supports the Customer Insights & Engagement activities. This role will ensure the pull through & activation of global channels, capabilities, and deliverables, supporting the cross-functional brand team in shaping & executing campaigns & customer journeys. In this role you will be tasked with supporting field team by designing and implementing sales force effectiveness achievements, including sales performance measurement, segmentation and targeting, account planning, incentive calculation, the management of the CRM system and the creation of insights through market analysis.
Who are you:
What’s in it for you ?
You will be part of a fast growing and amazing company. As ‘make-it-happener’ you will get all the support you need to make your job successful. At Galapagos we aim to recruit the best people, who stand out among their peers, with integrity and excellent interpersonal and organizational skills. Our employees are the strength behind Galapagos, a highly motivated team, eager to maintain Galapagos’ leading position and achieve breakthroughs in pharmaceutical research. Galapagos offers a competitive remuneration package and a dynamic work environment.
We are Galapagos: together we can make it happen…!