Application Support Analyst - Mechelen,BE

Job description

Pleased to meet you, we are Galapagos, a dynamic fast growing Biotech company with offices in Europe in Belgium (Mechelen), France (Romainville), the Netherlands (Leiden) and in US, Boston.

 

We’re in the business of changing lives. In our quest to discover and develop life-improving medicines we go where no one has ever gone before.  In every challenge we face, we see new opportunities.  We want to challenge the impossible.  We need thought leaders and rapid thinkers, entrepreneurs in spirit and status quo-fighters.  Collaborative innovators and perseverant idealists. We need the best-in-class.  In other words, we need you.

 

We are looking for an Application Support Analyst – Mechelen,BE

 

Scope of the job

Galapagos’ activities are rapidly expanding, leading to an increased need for new computer systems solutions throughout the company. The central Information Systems (IS) department works in close collaboration with all departments to select, implement and support systems. Many of the activities are executed through planned projects.

 

Within the global team you will support on a set of research-oriented software solutions (second line support). During this initial period of a couple of years, you will get to know the company, its people and the many different systems, and you will learn how to understand, analyse and describe business needs and systems. From this position, and depending on the opportunities, your interests and capabilities, you might grow into an application expert, a business analyst or project manager.

 

 

Your role

You will have a pivotal role in between the business and the technical analysts and developers. On the one hand you will need to translate and challenge the needs of the scientists which requires insight into and understanding of their business and processes; on the other hand you will  work on global IS solutions which requires close collaboration with the more technically skilled people of the team.

During your analysis, you will build up knowledge and expertise with regards to application usage and maintenance. You will also manage the support after a solution is in production, possibly in close collaboration with external partners.

In this position you will get the opportunity to:

  • Work on very innovative system solutions in research which could eventually improve outcomes for patients;
  • Have an impact on the organization’s short-term and long-term success;
  • Take on increasing responsibilities;
  • Learn a lot as you will work very close with both scientific and technology experts as well as their applications

Requirements

Who are you?

 

  • A Bachelor or Master degree in Science with a strong affinity for IT, or an equivalent combination of education and experience;
  • At least 3 years relevant experience supporting processes;
  • Knowledge and/or experience with research related systems like ELN, LIMS, and others
  • Good communicator, both in English (must) as well as in Dutch (preferred);

 

What’s in it for you?

 

You will be part of a fast growing and amazing company.  As ‘make-it-happener’ you will get all the support you need to make your job successful.  At Galapagos we aim to recruit the best people, who stand out among their peers, with integrity and excellent interpersonal and organizational skills. Our employees are the strength behind Galapagos, a highly motivated team, eager to maintain Galapagos’ leading position and achieve breakthroughs in pharmaceutical research. Galapagos offers a competitive remuneration package and a dynamic work environment.

 

We are Galapagos : together we can make it happen…!